Privacy Policy
Last updated: March 2026 · Compliant with GDPR (EU) 2016/679 and South Africa POPIA (Act 4 of 2013)
1. Who We Are
BTG Management Services (Mauritius) Limited ("BTG", "we", "us", "our") is a licensed management company regulated by the Mauritius Financial Services Commission (FSC). Business Registration No: C13114164 | Licence No: MC13000152.
Registered Office: Block 9A & 9B, Cascavelle Business Park Center, Petite Rivière Noir Road, Cascavelle, Mauritius 90522
South Africa Representative Office: Office S7B, The Sanctuary Shopping Centre, Cnr R44 & De Beers Avenue, Somerset West, South Africa
Contact: [email protected] | +230 483 1212
2. What Information We Collect
We may collect the following categories of personal information:
- Contact information: Name, email address, telephone number, company name
- Enquiry data: Messages submitted via our contact form, including service interests
- Technical data: IP address, browser type, device type, pages visited, time on site (collected via analytics cookies, where consented)
- Communication records: Emails and correspondence with BTG
We do not collect sensitive personal information (such as financial account details, identity documents, or biometric data) through this website. Such information is collected through our secure client onboarding processes only.
3. How We Use Your Information
We process your personal information for the following purposes:
- Responding to enquiries submitted via the contact form
- Providing information about our services
- Improving the performance and content of this website (analytics, where consented)
- Complying with legal and regulatory obligations
Legal basis (GDPR): Processing is based on your consent (Article 6(1)(a)), our legitimate interests in responding to business enquiries (Article 6(1)(f)), and compliance with legal obligations (Article 6(1)(c)).
POPIA basis: Processing is justified under Section 11 of POPIA - consent of the data subject, and the legitimate interests of BTG as responsible party.
4. Cookies
This website uses cookies - small text files stored on your device. We use the following categories:
Essential Cookies
Required for the website to function correctly. Cannot be disabled. These include session management and security tokens.
Functional Cookies
Enable enhanced features such as live chat and user preference storage. Disabled by default - enabled only with your consent.
Analytics Cookies
Collect anonymous data about how visitors use the website (e.g., pages viewed, time on site) via Google Analytics. Disabled by default - enabled only with your consent.
Marketing Cookies
Used for targeted advertising via platforms such as LinkedIn and Google Ads. Disabled by default - enabled only with your explicit consent.
You may withdraw or change your cookie consent at any time by clicking "Manage Cookie Preferences" in the banner at the bottom of any page. Your consent is stored locally in your browser and expires after 12 months.
5. Data Sharing and Third Parties
We do not sell, rent, or trade your personal information. We may share data with:
- Service providers: Technology and hosting providers who process data on our behalf under data processing agreements
- Regulatory authorities: The Mauritius Financial Services Commission (FSC), the Mauritius Revenue Authority (MRA), and other competent authorities where required by law
- Professional advisers: Legal, compliance, and audit professionals bound by confidentiality obligations
Where data is transferred outside Mauritius or the EU/EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses under GDPR, or equivalent mechanisms under POPIA).
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for a maximum of 24 months unless a client relationship is established, in which case our standard client data retention policy applies.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your data ('right to be forgotten')
Right to Restrict Processing
Request that we limit how we use your data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests
Right to Withdraw Consent
Withdraw consent at any time without affecting prior processing
Right to Complain
Lodge a complaint with your supervisory authority
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days (GDPR) or a reasonable period (POPIA).
8. Supervisory Authorities
Mauritius: Data Protection Commissioner, Level 3, Sicom Tower, Wall Street, Ebene, Mauritius. Tel: +230 201 3862 | Website: dataprotection.govmu.org
South Africa: Information Regulator (South Africa), JD House, 27 Stiemens Street, Braamfontein, Johannesburg. Email: [email protected] | Website: inforegulator.org.za
EU/EEA visitors: You may lodge a complaint with the supervisory authority in your EU member state of residence.
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the most recent changes were made. We encourage you to review this policy periodically.
11. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact:
BTG Management Services (Mauritius) Limited
Block 9A & 9B, Cascavelle Business Park Center, Mauritius
Email: [email protected]
Tel: +230 483 1212
Welcome. I am the BTG Knowledge Assistant. I can provide information about our services, Mauritius as a jurisdiction, cross-border structuring, and how to engage with our team. Please select a question below or type your own.
Speak with a BTG specialist
This assistant provides general information only and does not constitute legal, tax, or financial advice. Consult a qualified professional before taking any action.